We’re aware of an issue preventing some users from opening the Hoopla app, particularly on Apple devices, and have reported the issue to Hoopla.
If you’re experiencing this issue, try the following steps:
• Uninstall the Hoopla app.
• Turn off your device completely and wait one minute.
• Turn your device back on and reinstall the Hoopla app.
We’ve tested these steps and found that they resolved the issue for us.
If you continue to experience problems, please contact Hoopla Customer Service at hoopladigital.com/feedback for further assistance.